Support

Filing a return

Dear Customer,
we are sorry if any of the products delivered by us have a defect.
To help you in this case to give the best possible support, we ask for your help.

Please fill out this document for an easy and smooth working as fully as possible.

Contact

ProKeys e.K.
Karlsbader Strasse 1 A
08321 Zschorlau
Germany

Phone +49 (0)3771 - 5644 356
Fax +49 (0)3771 - 5644 357
info@prokeys.de
www.prokeys.de

Personal information

Title:

First name:

Mandatory field Last name:*

Mandatory field Company:*

Contact information

Mandatory field Phone:*

Mandatory field E-Mail:*

Product information

Mandatory field Item number:*

Mandatory field Serial number:*

Mandatory field Invoice number:*

Fields marked with * we ask to fill with a correct entry!

Defect

Mandatory field Defect description:* Quotation Warranty case

Data protection and data security notes Mandatory field Confirmation prompt* Please add 2 and 4. Please add 2 and 4.

Mandatory field Privacy Policy* I agree to the storage of my data and accept the Privacy Policy.

Link to privacy policy